DataGrip 2024.3 Help

Loading of database objects takes too much time

Introspection is the process during which the IDE retrieves information about a database. This information is used to show the objects in the Database Explorer, display their DDL, suggest them during completion, and in other features for coding assistance.

To diagnose a slow introspection, reload the metadata from the database and generate a detailed log file of the process. This information might be helpful for the support team when your introspection takes too much time.

Create an introspection log file

  1. Right-click a data source, navigate to Diagnostics and enable the Diagnostic Mode option.

  2. Run the introspection and wait till it is finished.

    Introspection rerun process
  3. Disable the Diagnostic Mode by right-clicking the data source, navigating to Diagnostics and deselecting the option.

  4. In the Diagnostic log stopped notification popup that appears, click the directory link to navigate to the log file.

    Notification about the log file with its location
  5. Attach the dataSource-<date>-<time>-<data_source_name>.log detailed log file to your support request.

    Log file in the OS file browser

The following screenshot shows the example output of this file.

Example of the introspection log file

To report an issue, you can use any option that is described in the Where to report an issue section. But we recommend using the JetBrains Support Center.

Submit a request in the JetBrains Support Center

  1. Open the request form by doing one of the following:

    • Click Help | Contact Support.

      The request form will contain prefilled fields about your product and OS.

    • Go to the Submit a request page.

  2. Fill in the Submit a request form.

    If it is possible, attach some troubleshooting materials.

  3. Click Submit.

Last modified: 11 November 2024