GoLand
 
2025.1EAP
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Because GoLand 2025.1 is still in development, this documentation may not be entirely accurate and is subject to change.
  1. Database Tools and SQL
  2. Troubleshooting
  3. Troubleshooting materials

Troubleshooting materials

Last modified: 11 October 2024

Consider attaching some troubleshooting materials for a more precise and quick answer. The following materials might be helpful for our investigation: log files, screenshots, animations, videos, database dumps.

Copy GoLand version and system information

  1. You can get product and system information by using the following actions:

    1. Use product help menu.

      • For macOS, click GoLand | About GoLand.

      • For Windows and Linux, click Help | About.

    2. Click Help | Find Action CtrlShift0A, type About, and press Enter.

  2. Click the copy icon the copy icon and paste it in your Youtrack ticket, email message, support request.

Locate log files

Locate GoLand log

  • Click Help | Show Log in <file_browser>. The idea.log file contains recent log information about your IDE performance.

The idea.log file contains recent log information about your IDE performance.

Change location of the SQL log

To change location of the SQL log, add the -Didea.system.path property to the custom VM options. This change affects all logs.

  1. Click Help | Edit Custom VM Options.

  2. At the end of the option list, add the following line: -Didea.system.path=/path/to/your_log_directory.

Change location of the SQL log

Configure GoLand log settings

To avoid editing the log.xml file itself, GoLand suggests a handy dialog to change logging level for a category. This file resides under the bin directory of GoLand installation.

  1. Click Help | Diagnostic Tools | Debug Log Settings.

  2. In the Custom Debug Log Configuration dialog, type the log categories names, separated with new lines.

note

Consider contacting the support service before you edit log.xml. Some users might be unaware of the modules names to be specified, while the support service can suggest modules for the better diagnostics.

tip

For more information about IDE log files, refer to Locating IDE log files on the Support forum.