TeamCity On-Premises
 
Get TeamCity On-Premises

Support and Troubleshooting

Edit pageLast modified: 20 January 2025

When a problem occurs with TeamCity, we recommend first checking the Common Problems and Known Issues pages to see if there is existing guidance for the issue you are experiencing.

If you need additional help, we offer several convenient options:

  • Issue tracker (public, with an option for private): Log bugs or feature requests.

  • Support ticket (private): Available only for customers with active Enterprise server licenses to receive direct assistance from our support team.

  • Community forum (public): Engage in discussions with the wider user community.

These options are described in more detail below.