Upsource
 
2020.1
  1. Administering Upsource
  2. Troubleshooting
  3. Common issues with Upsource
  4. Cassandra database won't start when Upsource launches

Cassandra database won't start when Upsource launches

Last modified: 02 April 2021

note

All commands listed here are Windows commands unless mentioned otherwise. If you're working on a Linux or Mac OS Server, simply replace .bat with .sh. For macOS or Linux, please make sure to start Upsource as a non-root user.

Cause #1: insufficient memory for the Cassandra database

Solution

Increase heap size to Cassandra process as follows:

  1. Stop Upsource: <upsource_home>\bin\upsource.bat stop

  2. Run the following command:

    <upsource_home>\apps\cassandra\bin\cassandra.bat configure -J-Xmx5000m

  3. Start Upsource: <upsource_home>\bin\upsource.bat start

Cause #2: conflicting JNA versions

java.lang.UnsatisfiedLinkError: Can't obtain updateLastError method for class com.sun.jna.Native

Solution

Disable JNA before starting Upsource—run the following command: