Notifications

General Notification Scheme

The first section on this tab provides general settings that you can use to configure your notification scheme. The Send notifications to setting lets you choose which channels you want to use to receive notifications. The following options are available:

The Notification events setting lets you choose which actions generate notifications. The following options are available:

The Add Star tag on setting determines which actions automatically add you to the list of watchers for an issue. When enabled, these options automatically add the Star tag to an issue when you perform the corresponding action. You then receive notification according to the preferences you configure for your subscription to the Star tag. The following options are available:

Subscriptions

With subscriptions, you can subscribe to updates for issues with specific tags or properties that match a saved search. For each subscription, you can select the events that trigger notifications. For specific examples, see Use Cases for Subscriptions.

The following default subscriptions are enabled for all users:

You are also automatically notified of any changes in issues that you are watching. This notification scheme is based on your subscription to issues with the following tag:

The visibility of these subscription options is based on the access permissions that are available to your account and the tags that are stored in YouTrack.

You can update the notification scheme for these subscriptions at any time.

To manage an existing subscription:

1. Click the Edit subscription icon.

   • The Manage Subscription dialog opens.

     

2. Enable the notification events you want to add or disable the notification options you want to ignore by selecting and deselecting the checkboxes that correspond with each event. For more information, see Subscription Events. To disable notifications for this subscription, you can either deselect all of the events that are currently enabled or click the Remove subscription button.

3. Click the Save button.

   • The subscription is updated.

To receive notifications for updates to issues with specific tags or properties that match a saved search, add a subscription to your profile.

To add a subscription:

1. Click the New subscription button.

   • The New Subscription dialog opens.

     

2. Select an existing tag or saved search from the list. The list of tags and saved searches is filtered to show only tags and saved searches that you created yourself or have been shared with you. Use the input field to filter the list.

3. Select the checkboxes that correspond with the events for which you want to receive notifications. For more information, see Subscription Events.

4. Click the Save button.

   • The subscription is added to your profile.

Subscription Events

Each subscription includes a list of issue events. These events generate a notification every time the corresponding action is applied to an issue that matches the subscription criteria.

The following events are available for tags:

The following events are available for saved searches:

Know your Notifications

When you enable several notification options and set up multiple subscriptions, your inbox may start to overflow. To keep your notifications in check, check the footer in the notification.

The default notification templates list the reasons for sending the notification in the message footer. If you start to receive notifications for updates that aren't that important, use the information in the message footer to determine which event triggered the notification and remove this event from your notification scheme. Click the Notification settings to access your profile and update your notification scheme.