Add Comments
Comments are a great way to add detail to an issue or ask questions for clarification. You can add comments to an issue after it has been reported. You cannot add comments to an issue draft. You and other users can add comments to reply to a question or provide additional information that helps to resolve the issue.
Add a Comment in the Issues List
You can add a comment to an issue directly from the issue list view.
To add a comment from the issues list:
- Click the comment icon. The number next to the icon displays the number of comments that have already been added to the issue.
If comments are already added, the selected issue expands to display all comments and the input field for adding a new comment.
If there are no comments, the selected issue expands to display the input field for adding a new comment.
If you view the issues list in One-line view, expand the issue and then click the comment icon.
Enter your comment in the input field. You can use wiki markup to format the text. Hints for common markup tags are displayed below the input field. To view a list of available tags, click the more link.
To restrict the visibility of the comment, select a group from the Visible to drop-down list. For more information, see Visibility for Comments.
To attach a file with your comment, click the Attach link. When the comment is added, the attachment is displayed inline with the comment.
When done, click the Add Comment button. You can also press Ctrl + Enter on the keyboard.
Add a Comment to Multiple Issues
You can add the same comment to several issues simultaneously with a command. Use this feature when there is a batch of issues that you want to update with the same comment.
To add a comment to a multiple issues:
Select the issue that you want to update in the issues list.
- Click the Add comment button in the toolbar.
The Apply Command dialog opens. The
commentcommand is already specified.
Alternatively, you can just type any letter or press Ctrl + Alt + J to open the Apply Command dialog. In this case, the Command input field is empty.
Enter your comment in the input field.
To restrict the visibility of the comment, select a group from the Visible for Group drop-down list. For more information, see Visibility for Comments.
- When done, click the Apply button. You can also press Ctrl + Enter on the keyboard.
The commands are applied and the comment is added to all of the selected issues.
Any commands that apply updates to the issue are shown alongside the comment. For more information, read the Comment-related Updates section below.
Add a Comment in Full Page View
Adding a comment in a full page view is as easy as it gets: just enter your comment and click the Add comment button.
To add a comment to an issue:
Open the issue to which you want to add a comment.
Select the Comments tab. The Comments tab is usually selected by default. If you already have the issue open and have selected another tab, switch back to the Comments tab.
Enter your comment in the input field.
To restrict the visibility of the comment, select a group from the Visible to drop-down list. For more information, see Visibility for Comments.
To attach a file with your comment, click the Attach link. When the comment is added, the attachment is displayed inline with the comment.
When done, click the Add Comment button. You can also press Ctrl + Enter on the keyboard.
Comment-related Actions
Each issue comment has a toolbar. Use the controls in this toolbar to perform actions that are specific to the selected comment.
The following controls are available:
Control | Description |
|---|---|
Reply | Inserts the login for the author of the selected comment into the input field for a new comment. Use this option to reply directly to the user who entered the original comment. For more information, see Mention Another User. |
Edit | Opens the selected comment for editing. Depending on your permissions, you can update the comment text or change the visibility setting for the comment. |
Delete | Removes the selected comment from the issue. |
Permalink | Stores a direct hyperlink to the issue comment. Right-click and copy the link address to paste a direct link to this comment into another issue or another application. |
Comment-related Updates
All of the changes that are applied to an issue within one minute from adding a comment are considered to be related to the comment. These changes are displayed in the Related Changes section of the comment.
