Ban User Accounts

You can ban a user account, so the banned user can no longer access YouTrack to perform any operation.

Banned users are not counted as active users for license restrictions. If, for example, you have a license for 10 user accounts and already have 10 registered users, you can ban one account and create a new one. Of course, that's not the only case for banning a user, but one of the most useful.

When you ban a user, you can enter an optional explanation for the ban. This information is displayed next the banned badge on the user profile page. Use this feature to record the context for banning selected users for yourself and other administrators.

To ban a user account:

tip

Requires permissions: Update User

1. In the Users list, select the user accounts that you want to ban.

   note

   Use the search box to filter the list of users. You can search for accounts by login, name, email, assigned roles or permissions. Start typing in the search box or press Ctrl + Space to open the query assistant and use the suggested search criteria.

2. Click the Ban button in the toolbar.

   

3. In the Ban User dialog, enter an optional explanation for banning the users.

   

4. Click the Ban user button.

   • The selected accounts are banned immediately.

You can unban previously banned accounts at any time.

To unban a user account:

tip

Requires permissions: Update User

1. Select one or more banned accounts in the Users list.

2. Click the Unban button in the toolbar.