Import from Bugzilla

Prerequisites

Before you import projects from Bugzilla to YouTrack, check the following requirements:

• Your Bugzilla version is 5.0.4 or later.

• Your YouTrack and Bugzilla installations are accessible to inbound connections. Specifically, you need to make sure that your network doesn't block connections between your Bugzilla installation and YouTrack.

• Make sure that your Bugzilla installation has JSON Perl module (JSON:RPC and JSON:XS packages) installed. Otherwise, the import will fail.

• Your user account in Bugzilla has administrative permissions.

Import Details

If the Bugzilla database contains references to entities that do not exist in YouTrack yet, they are created. The YouTrack user account you use to run the import should have permissions to create all imported entities. We recommend using an account with a System Admin role or the Low-level Admin Write permission to run the import.

Here is the list of entities that are imported from Bugzilla and their mapping to YouTrack entities:

Set up an Import from Bugzilla

Before you add a new import configuration, you need to create a personal API Key that will grant access to the target project in Bugzilla. Then you can use it as the token for authorization when setting up the import in YouTrack.

Create an API Key in Bugzilla

To set up an import, first, you need to create a personal API key in Bugzilla.

To create an API key in Bugzilla:

1. Log in to Bugzilla with an account that is granted administrative permissions.

2. Navigate to the Preferences > API Keys page.

3. In the New API Key section, enable the Generate a new API key with optional description option, and provide a description for the key.

4. Click Submit changes.

   • The new API Key is added to the list.

Configure an Import from Bugzilla

The setup wizard guides you through the setup process.

To configure an import from Bugzilla:

1. From the Administration menu, select Integrations > Imports.

2. Click New import to open the setup dialog.

   

3. Select Bugzilla.

4. Configure the import settings:

   

   Setting	Description
   URL	The URL of the target Bugzilla service.
   Token	The API Key that you have generated in Bugzilla for the user account that you use to access the target issues.

   If required by your Bugzilla installation, enable the Use SSL key for client authentication option.

   When done, click Next.

5. Review the settings that you have provided.

   Select the source and target projects for the import. For more details about project mapping configuration, see Project Mapping.

   

6. When done, click Start import.

   • YouTrack will create a project of the same name as the target project in Bugzilla, and import found issues, articles, and users.

     If you have configured a project mapping, YouTrack will create new projects and import data to the existing ones according to the mapping.

When you have set up an import, it appears in the imports list. To view configuration and import details, select the import configuration from the list.

In the details sidebar, YouTrack shows import status and details on the data that was imported. Click the Resume button in the toolbar to explicitly start polling for changes and importing updates from the target Bugzilla projects.

You can also download the import log file to study and investigate when needed.

Project Mapping

On the final step of the import setup, you can select those Bugzilla projects that you want to import to YouTrack. You can also choose whether to create a new project for the import or import data into an existing project in YouTrack.

Import Options

After the initial import, the following controls are available in the sidebar: