YouTrack Server
 

Manage SLA Policies

Last modified: 13 February 2025

On the SLA Policies tab of the project settings, you can create, update, and delete SLA policies, or attach SLA policies from other projects. You can also activate and deactivate SLA policies attached to your project, and move them up and down the list to change the order in which they apply to tickets.

This article describes how to perform all these operations with SLA policies in a project.