Team Tools

Share:

Which of the following tools do you regularly use?

84%

Source code collaboration tool

74%

Desktop Editor

73%

Standalone IDE

45%

Issue tracker

44%

Continuous Integration or Continuous Delivery tool

40%

Team collaboration / task management / project / workflow management tools

13%

Static analysis tool

12%

In-cloud Editor or IDE

9%

Code review tool

6%

Service desk / helpdesk automation solutions

1%

None

Which of the following kinds of tools have you or your team adopted in the past 12 months?

44%

Source code collaboration tool

37%

Desktop Editor

37%

Standalone IDE

22%

Continuous Integration or Continuous Delivery tool

17%

Issue tracker

16%

Team collaboration / task management / project / workflow management tools

5%

In-cloud Editor or IDE

5%

Static analysis tool

2%

Code review tool

2%

Service desk / helpdesk automation solutions

26%

None

17%

of teams adopted a new issue tracking tool last year.

16%

started using a team collaboration and project management tool.

85,000 teams use YouTrack to track their tasks, manage projects, keep a knowledge base, use Gantt charts and timesheets, and build reports and dashboards, all in one tool.

Which of the following communication tools do you regularly use for work?

85%

87%

Email (Microsoft Mail Server, Gmail, etc.)

85%

86%

Instant messaging/video calling (Microsoft Teams, Slack, Skype, etc.)

69%

66%

Video conferencing (Google Meet, Zoom, etc.)

55%

51%

Calendars (Google Calendar, etc.)

17%

13%

Corporate portal (MS Sharepoint, Pingboard, etc.)

16%

15%

Service desk/Help desk (Zendesk, Jira Service Desk, etc.)

1%

1%

None

As more team members have to collaborate remotely or in a new hybrid reality, the top of the chart is dominated by video conferencing and collaboration solutions.

According to the respondents, voice/phone calling while screen-sharing is the most popular way to discuss a piece of code with someone.

Which Continuous Integration (CI) systems do you regularly use?

TotalCompanyPersonal
53%27%42%GitHub Actions
52%47%12%Jenkins
35%27%17%Gitlab CI
15%13%5%Azure DevOps
13%8%6%CircleCI
10%3%7%Travis CI
10%8%4%Bitbucket Pipelines
10%8%3%AWS CodePipeline / AWS CodeStar
9%7%3%Custom tool
8%6%2%TeamCity
6%3%3%Google Cloud Build
4%4%1%Bamboo
4%1%3%JetBrains Space
3%2%2%Drone
2%1%1%AppVeyor
2%1%1%GoCD
1%1%1%Codeship
1%53%

GitHub Actions remains the most common choice for personal use, while companies tend to prefer Jenkins.

Which of the following tools do you use in your company / organization for ...?

TotalIssue trackingProject managementSide, open-source, or personal projects
51%26%19%35%GitHub Issues
50%43%39%7%Jira
23%7%12%12%Trello
21%13%10%10%GitLab Issues
11%6%8%4%Azure DevOps
9%6%7%4%Custom tool
8%5%5%2%Redmine
7%3%4%2%Asana
6%3%2%2%YouTrack
6%1%4%2%Microsoft Project
5%2%2%2%JetBrains Space
4%1%2%1%Basecamp
4%1%2%1%Monday.com
3%1%1%1%Wrike
1%51%

Which Version Control Systems do you regularly use?

91%

Git

6%

Apache Subversion

5%

Azure DevOps

1%

Perforce

1%

Mercurial

1%

Concurrent Versions System

1%

Plastic SCM

1%

Other

5%

None

Which version control services do you regularly use?

TotalCompanyPersonal
89%45%82%GitHub
45%34%20%GitLab
23%16%10%Bitbucket
9%7%3%Azure DevOps
4%3%2%Custom tool
3%2%1%Amazon CodeCommit
3%1%2%JetBrains Space
2%1%1%SourceForge
2%2%1%Perforce
1%1%1%Helix Core
1%89%

What kinds of tools do you use?

TotalFreePaid
85%52%37%Source code collaboration tool
73%37%41%Standalone IDE
73%68%7%Desktop Editor
44%12%30%Issue tracker
43%23%20%Continuous Integration or Continuous Delivery tool
37%14%21%Team collaboration / task management / project / workflow management tools
12%7%4%Static analysis tool
10%7%2%In-cloud Editor or IDE
8%3%3%Code review tool
6%1%4%Service desk / helpdesk automation solutions
1%85%

The use of issue trackers and team collaboration tools is on the rise and is one of the essential parameters for keeping teams running. Large teams are more likely to use the paid versions of these tools, while smaller teams are more likely to use the free versions.

YouTrack is a flexible task management and project management tool designed for enterprise teams, but it is also loved by small teams of up to 10 members who can use it for free.

Does your company allow the purchase of consumable cloud tool resources if they run out?

46%

Resources can be purchased, but with restrictions

28%

We have a strict budget that cannot be exceeded

26%

Resources can be purchased easily

Do you use any of the following tools in the cloud?

51%

Continuous Integration tool

45%

Issue tracker

42%

Continuous Delivery tool

25%

Code review tool

32%

None

The move toward using continuous integration and continuous delivery tools in the cloud is in full swing.

What type of installation does your primary CI/CD tool have?

42%

Installed on cloud instances that are managed by you or your company

31%

Fully-managed cloud service

26%

Installed on your own premises

1%

Other

Where do you keep your source code?

70%

Version control as a service

41%

Manually deployed version control

2%

Other

How do you prefer to work with a version control system (Git, SVN, etc.)?

61%

From the terminal

56%

From the IDE

31%

Using specialized tools

15%

From a web browser

Do you use pull or merge requests in your company / organization workflow?

Which of the following tools do you use mobile apps for?

66%

76%

Email (Microsoft Mail Server, Gmail, etc.)

66%

75%

Instant messaging/video calling (Microsoft Teams, Slack, Skype, etc.)

40%

41%

Calendars (Google Calendar, etc.)

39%

38%

Video conferencing (Google Meet, Zoom, etc.)

4%

3%

Corporate portal (MS Sharepoint, Pingboard, etc.)

3%

4%

Service desk/Help desk (Zendesk, Jira Service Desk, etc.)

14%

7%

None

There is a declining trend in mobile app usage for email and instant messaging, with both positions down 20% since 2020. This may be due to hybrid work, where people are mainly using their home computers for work and can use them to check work emails and messages at any time, thus using mobiles less.

Do you use any dashboards or reporting solutions at work?

49%

No

14%

Yes, but I don’t know what the solution is

12%

Yes, it’s our in-house solution

11%

Yes, it’s a specialized standalone solution or service

10%

Yes, it’s a combination of tools 

3%

Yes, it’s built into our platform

1%

Other

What tools do you use in your company / organization for artifact / package management?

33%

GitHub

24%

GitLab

13%

I'm not sure

12%

Docker Hub

9%

JFrog Artifactory

9%

npmjs.com

9%

AWS Container Registry / CodeArtifacts

Which tools do you use in your company / organization for code review?

36%

GitHub

33%

GitLab

19%

Bitbucket

12%

Azure DevOps

10%

Custom tool

5%

Gerrit

4%

Crucible

JetBrains Space supports the code review process in its web interface, in your IDE, and on mobile. You and your fellow developers can create code reviews and merge requests, add single-line and multiline comments, suggest edits, and set up quality gates and safe merges to make sure that a merge commit doesn’t result in failed builds.

Which company-wide calendar solution do you use?

57%

Google Calendar

38%

Outlook

13%

Microsoft Exchange

5%

Apple Calendar

5%

Other

Which calendar applications do you use most frequently?

39%

Web UI in the browser

34%

The calendar on my smartphone or tablet

26%

Windows Calendar

24%

macOS Calendar

3%

Thunderbird

2%

Fantastical

10%

Other

What instant messengers / chat tools do you use at work?

47%

47%

Slack

40%

32%

Microsoft Teams

13%

14%

WhatsApp

11%

8%

Discord

11%

12%

WeChat

One-third of respondents mentioned that meetings and work-related chats take up 10%–20% of their working time. For another 27% respondents, this figure is even higher, 21%–30%.

Which tools do you use for video calls / video conferences in your company / organization?

42%

33%

Microsoft Teams

40%

44%

Zoom

30%

29%

Google Meet

20%

17%

Slack

9%

Tencent Meeting

More teams are using Microsoft Teams both for messaging and for video calls. In 2022, Microsoft Teams overtook Zoom to become the most popular video calling tool, which speaks to the importance of quickly adapting products to changes and introducing features, and the importance of the ecosystem in which the products exist.

Do you enable the camera during video calls?

36%

Not usually

23%

Mostly

19%

About half and half

13%

Always

10%

Never

What is the average number of participants in your regular meetings?

16%

3 or fewer

68%

4–10

12%

11–20

3%

21–30

1%

31–50

What tools do you use in your company / organization for knowledge sharing and document collaboration?

32%

Confluence

28%

Google Docs / Spreadsheets / Google Drive

24%

Microsoft Docs / Office 365 / SharePoint

14%

GitLab

9%

Notion

9%

GitHub Wiki

8%

Custom tool

Is your company / organization tied to any tooling stack / platform?

38%

We do not have any specific stack

23%

GitHub

22%

Atlassian

18%

Microsoft

17%

GitLab

16%

Google

13%

Amazon

1%

Zoho

2%

Other

TeamCity

Automate CI/CD pipelines of any complexity and scale, get notified of build problems in real time, and easily find commits that cause test failures.

Just as your IDE gives you more coding powers, TeamCity does the same for continuous integration. It integrates with your building and testing tools, visualizes your DevOps pipelines in detail, and helps you be more productive – right from day one.

YouTrack

Track projects and tasks, use agile boards, plan sprints and releases, keep a knowledge base, track progress with timesheets and Gantt charts, work with reports and dashboards, and create workflows that follow your business processes.

YouTrack can handle anything, from personal tasks to company-wide portfolios of projects, with ease and elegance.

Space

JetBrains Space is a complete software development platform with everything your team needs to build and deliver great products, from Git hosting, code reviews, CI/CD, packages, and remote dev environments to issues, boards, documents, and chats – all in one place and integrated with JetBrains IDEs. All Space modules are seamlessly integrated, creating perfect synergy throughout the system.

Space is an extensible platform – you can create your own applications or use the ones available on Space Marketplace to extend and customize it to your needs. Available in the cloud or on-premises, with plans ranging from Free to Enterprise, Space can be used from the browser, a desktop app, or a mobile app.

Thank you for your time!

We hope you found our report useful. Share this report with your friends and colleagues.

If you have any questions or suggestions, please contact us at surveys@jetbrains.com.