Team Tools
Share:
These questions were shown only to those respondents who are employed by a company or organization.
85%
84%
Instant messaging / Video calling
85%
82%
69%
65%
Video conferencing
55%
50%
Calendars
17%
20%
Corporate portal
16%
17%
Service desk / Helpdesk
1%
2%
None
2019 | 2020 | 2021 | 2022 | 2023 | |
---|---|---|---|---|---|
74% | 77% | 75% | 66% | 64% | Instant messaging / Video calling |
75% | 78% | 76% | 66% | 60% | |
16% | 24% | 38% | 39% | 34% | Video conferencing |
39% | 42% | 41% | 40% | 33% | Calendars |
4% | 4% | 3% | 4% | 4% | Corporate portal |
4% | 5% | 4% | 3% | 3% | Service desk / Helpdesk |
8% | 6% | 7% | 14% | 15% | None |
Mobile app usage for communication tools has clearly been taking a dive after peaking in 2020 and 2021. The probable reason is that more employees are returning to the office, which many companies seem to be encouraging.
Total | Company | Personal | |
---|---|---|---|
54% | 50% | 12% | Jenkins |
51% | 29% | 37% | GitHub Actions |
36% | 29% | 14% | GitLab CI |
15% | 13% | 4% | Azure DevOps Server |
13% | 12% | 4% | Custom tool |
11% | 7% | 5% | CircleCI |
11% | 8% | 4% | Bitbucket Pipelines |
11% | 9% | 3% | AWS CodePipeline / AWS CodeStar |
10% | 7% | 4% | TeamCity |
9% | 4% | 5% | Travis CI |
7% | 5% | 4% | Google Cloud Build |
7% | 3% | 5% | JetBrains Space |
6% | 4% | 2% | Bamboo |
5% | 2% | 3% | Drone |
4% | 2% | 2% | AppVeyor |
4% | 3% | 2% | GoCD |
4% | 2% | 2% | CodeShip |
4% | 3% | 2% | Buildkite |
4% | 2% | 2% | Harness |
Issue tracking | Project management | Side, open-source, or personal projects | Total | |
---|---|---|---|---|
47% | 44% | 8% | 58% | Jira |
23% | 16% | 27% | 46% | GitHub Issues |
14% | 11% | 9% | 24% | GitLab Issues |
8% | 10% | 5% | 15% | Azure DevOps Server |
8% | 9% | 5% | 14% | Custom tool |
7% | 11% | 10% | 23% | Trello |
6% | 6% | 4% | 12% | Redmine |
5% | 4% | 4% | 10% | YouTrack |
4% | 6% | 3% | 11% | Asana |
3% | 7% | 3% | 11% | Microsoft Project |
3% | 4% | 4% | 9% | JetBrains Space |
3% | 3% | 3% | 7% | Linear |
2% | 3% | 3% | 7% | Basecamp |
2% | 4% | 3% | 8% | monday.com |
2% | 3% | 3% | 7% | Wrike |
Git is the de facto standard for version control in general software development. Still, there are areas in which other systems are competing well, such as Perforce for game development (35% of its users are game developers).
Total | Company | Personal | |
---|---|---|---|
87% | 50% | 77% | GitHub |
47% | 38% | 19% | GitLab |
23% | 17% | 9% | Bitbucket |
10% | 8% | 3% | Azure DevOps Server |
7% | 5% | 3% | Custom tool |
6% | 4% | 3% | AWS CodeCommit |
6% | 2% | 4% | JetBrains Space |
4% | 2% | 2% | Perforce |
3% | 1% | 2% | SourceForge |
3% | 1% | 2% | Helix Core |
44%
39%
Source code collaboration tool
16%
27%
Team collaboration / Task management / Project management / Workflow management tool
22%
22%
Continuous integration / Continuous delivery tool
17%
19%
Issue tracker
5%
11%
In-cloud editor or IDE
Maarten Balliauw
Developer Advocate, JetBrains
Remote development and dev environments are a great way for teams to standardize the development environment and get new dev machines up and running quickly (even on demand in the cloud). It’s great to see that our industry is now starting to apply infrastructure-as-code for development machines, as well.
Continuous integration tool
Issue tracker
Continuous delivery tool
Automated code review / static analysis tool
I don’t use any of these tools
Elena Pishkova
YouTrack Marketing Lead, JetBrains
Usage of project management and issue tracking solutions among teams is on the rise. This year, even more teams reported having adopted a new solution. With YouTrack, we see that technical teams are particularly interested in the combination of project management, workflow management, and robust issue tracking functionalities. About half of teams choose YouTrack Cloud for its easy setup, while the other half prefer self-hosting for greater control.
Installed on cloud instances that are managed by me or my company
Fully managed cloud service
Installed on my own premises
Other
56%
64%
From the IDE
61%
59%
From the terminal
31%
27%
Using specialized tools
15%
16%
From a web browser
Maarten Balliauw
Developer Advocate, JetBrains
It’s great to see the increasing use of IDEs for working with version control in 2023. I might be biased, but the Git tooling in JetBrains IDEs is fantastic and so much easier to use. Interactive rebase in IntelliJ IDEA is a pleasure to work with.
36%
42%
GitHub
33%
32%
GitLab
19%
17%
Bitbucket
12%
14%
Azure DevOps Server
32%
28%
Confluence
24%
26%
Microsoft Docs / Microsoft 365 / SharePoint
28%
25%
Google Docs / Google Sheets / Google Drive
14%
12%
GitLab
Elena Pishkova
YouTrack Marketing Lead, JetBrains
At JetBrains, we internally share our collective knowledge using YouTrack’s Knowledge base – a place for creating clear and engaging content with embedded videos and GIFs, Figma files, and Google docs. With features like full-text search, filters, tags, article history, and the ability to discuss content with our teammates in comments, sharing information across projects and teams is easier than ever.
Git hosting
Code review tools
Merge requests
Issue tracking
Pipelines
Other
None
Starting in 2023, YouTrack comes with Helpdesk projects to help teams support external customers or maintain a service desk for internal users. Unlimited reporters and three support agents are available for free, and teams can choose between a cloud and a server editions.
Internal support tickets
Customer support tickets
Self-service support: knowledge base / help center
Reporting and analytics
Workflow automation
Other
TeamCity
Automate CI/CD pipelines of any complexity and scale, get notified of build problems in real time, and easily find commits that cause test failures.
TeamCity is a powerful CI/CD tool for developers and DevOps engineers. It integrates with your build and test tools, provides granular visibility into your DevOps pipelines, and helps you be more productive from day one.
YouTrack
YouTrack is a project management solution that can help you handle anything, from personal tasks to company-wide portfolios of projects, with ease and elegance.
Manage projects and tasks using agile boards to plan sprints and releases. Track progress with timesheets, Gantt charts, reports, and dashboards. Use automations with workflows that follow your business processes. Start a service desk for external or internal customers. Keep your teammates up to speed with a Knowledge base. With YouTrack, teamwork is easier than you think.
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