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Report performance issues

Last modified: 11 October 2024

To figure out what is causing a performance issue, you have to collect and submit certain troubleshooting materials to the JetBrains support team. The type of the troubleshooting material depends on the issue that you experience.

You can review the information that is included in the generated HPROF and SNAPSHOT files by using any Java profiler (for example, YourKit). To review HPROF files, you can also use the profiler of IntelliJ IDEA Ultimate (Run | Open Profiler Snapshot | Open).

review HPROF files

The following situations might take place: