User Import and Sync
You can import users and groups from external identity providers into your organization by setting up authentication modules. This feature allows seamless integration with your existing identity management solutions. It also means you don't need to create and manage these groups and user accounts manually in Hub.
Currently, the following three authentication modules support user and group import:
Microsoft Entra ID (formerly Azure Active Directory)
Before you begin, ensure the following:
You have administrative access to your external identity provider (Microsoft Entra ID, Okta, or JetBrains Account).
You have the required credentials and permissions to retrieve users and group data from your identity provider.
You have Low-level Write permission for your Hub site.
The first step is to set up an authentication module in your application to connect with the external identity provider. For detailed instructions, refer to the setup instructions for the identity management platform used by your organization.
Hub has two schemes for synchronizing user accounts.
The first scheme is applied during login.
Any time a user uses credentials from an external identity management platform, Hub synchronizes the user profile and group membership data with the information stored in the identity provider account. This synchronization is performed per user.
The second scheme is applied according to the schedule defined in the authentication module. This scheme applies to all users and groups.
If the Scheduled sync setting is enabled, you can choose from one of three predefined intervals:
Hourly
Every 3 hours
Daily at 9 AM
You can also launch the synchronization manually at any time by clicking the Sync now button in the header of the page for the authentication module connected to the identity provider.
If the setting is disabled, group memberships are still synchronized on a per-user basis during login.
The synchronization feature is only active when the authentication module is Enabled.
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