TeamCity On-Premises
 
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Last modified: 25 April 2021

This section details our support services, contact information, and best practices for contacting JetBrains to get TeamCity support and send your feedback on the product.

Before requesting support, we suggest that you check if the answer is already available in:

Contact us about:

  • a technical question or an ideacommunity forum, "New Post" action (public)

  • a bug or a feature requestissue tracker (public, with an option of private comments/attachments)

  • a license/purchase question — JetBrains sales department (private)

  • not a public question, and you have an active TeamCity Enterprise server licenseonline form or email (private, faster response times)

When submitting a request, make sure: