YouTrack Mobile

Issues

The Issues view lets you browse a list of issues in YouTrack. The following actions are available in this view:

• Set the search context. Tap the context menu to change the context in which the search query is applied. When the search context is set to Everything, the search criteria is applied against all issues in your installation.

• Enter a search query. The issues that are shown in this view are filtered to match the search criteria that you enter in the search box. For details, see Editing Search Requests.

• Tap the + icon to access the New Issue view.

• Tap an issue to open it in single issue view. For details, see Single Issue View.

Editing Search Requests

The following actions are available in the Edit Search view:

• Tap the search box to edit the query.

• Use the keypad to edit the search criteria. Query completion options are displayed in the content area.

• Swipe up or down to scroll through the list.

• Tap to select a search parameter.

• Tap the Search button to apply the filter.

• Tap the X icon to clear the query input.

New Issue View

The following actions are available in the New Issue view:

• Assign the issue to a project. When you pick a project, the list of fields that are used in the selected project are shown at the top of the screen.

• Tap the custom fields to set or change their values. You can scroll horizontally to view and update all of the custom fields that are available for issues in the selected project.

• Use the keypad to enter a summary and description.

• Attach files to the issue.

  • Tap Choose from library to attach a file from your mobile device.

  • Tap Take a picture to capture an image with your camera and attach it to the issue.

• Tap the checkmark icon to report the issue.

Single Issue View

You can open and view single issues from the Issues list or from an agile board. Tap the controls in the header to perform the following actions:

• Tap the < symbol to return to the previous view.

• Add the Star tag (watch the issue).

• Open the actions menu. This menu supports the following options:

  Option	Description
  Share	Opens a dialog that lets you share the issue using another app on your mobile device.
  Copy issue URL	Copies the issue URL to the clipboard.
  Edit	Opens the issue in edit mode. In addition to the changes that you can apply to an issue in view mode, this mode lets you change the issue summary and description.
  Attach image	Opens a menu for attaching files to the issue. Tap Choose from library to attach a file from your mobile device. Tap Take a picture to capture an image with your camera and attach it to the issue.
  Apply command	Opens an input field where you can update the current issue with a command. To learn more about commands and command syntax, see Apply Commands to Issues.

The view for single issues has separate tabs for Details and Activity.

Issue Details

The Details tab displays the following information:

• The set of fields and values that are currently assigned for each.

  Tap the custom fields to set or change their values. You can scroll horizontally to view and update all of the custom fields that are available for issues in the current project.

• The current visibility restrictions that are applied to the issue.

  Tap the visibility setting to restrict the visibility to specific users, groups, and teams.

• Issue creation and last update info.

• The issue summary. To edit the issue summary, tap the Edit option in the additional actions menu.

• The set of tags that are currently applied to the issue. You can't edit tags directly in this view, but you can add and remove tags using commands. To apply a command, tap the Apply command option in the additional actions menu.

• The collection of links between the current issue and other issues in YouTrack. You can't edit issue links directly in this view, but you can add and remove links using commands. To apply a command, tap the Apply command option in the additional actions menu.

• The full issue description. To edit the issue description, tap the Edit option in the additional actions menu.

Issue Activity

The Activity tab displays information that is available in the issue activity stream. The activity stream in YouTrack Mobile shows comments, spent time, issue history, and VCS changes.

You can choose which activity categories to see in the activity stream. Click the list of categories on the top of the activity stream to open the activity settings panel. Here, you can set the sorting order for the activity items, disable or enable some categories.

Issue Comments

The Activity tab in the single issue view in YouTrack Mobile lets you create, view, and edit comments to issues.

Add a Comment

To add a comment to an issue, switch to the Activity tab and use the input field at the bottom of the screen.

Tap the Reply link below an existing comment to mention the comment's author and quote the comment in your reply.

The following actions are available when adding a comment to an issue:

• Tap the visibility setting to restrict the visibility of the comment to specific users, groups, and teams. If unset, the comment inherits its visibility from the issue itself.

• Use the keypad to enter the comment text.

• Type the @ symbol to mention another user. Tap the desired username on the list to mention them in your comment.

• Tap the + icon to attach files to the comment.

• Tap the Up Arrow icon to post the comment to the issue.

Edit a Comment

Tap the Edit link below a comment to edit it. When in the edit mode, you can change the comment text, edit the visibility settings of the comment, or attach new files to it.

Attach a File to a Comment

When you create or edit a comment, tap the + icon to attach files to it.

YouTrack Mobile supports attaching images and video files. You can either select a file from the photo and video gallery on your device or take a picture and attach it to the comment at once.

Custom Fields

The following actions are available when updating values for custom fields:

• Tap a custom field to change its value. For enumerated fields, possible values are displayed in the content area.

• Swipe up or down to scroll through the list.

• Use the search box to filter the list of values.

• Tap to select a value.

Agile Boards

The Agile Boards view lets you show and work with issues on an agile board.

• Tap the board name in the header to switch between boards.

• If the board is configured to use sprints, tap the sprint name to switch between sprints for the selected board.

The mobile version of the agile board supports two levels of detail. Tap the magnifying glass icon in the upper-right corner of the screen to zoom in and out.

• Zoom in to display a single column at a time. Swipe right or left to switch between columns.

• Zoom out to display all columns.

Use the following controls to customize the view:

• Tap the column name to show or hide cards in the column.

• Tap to expand or collapse swimlanes. Depending on the board configuration, the swimlane can be identified by an issue, a project, or a value from a custom field.

Use the following actions to interact with the cards on the board:

• Tap a card to open the issue in single issue view.

• Press and hold to drag a card to another position on the board.

Notifications

The Notifications section of the app shows a list of issue notification events. These notifications are sent based on the current subscription settings in your YouTrack profile.

Each notification contains the following information:

• The name and avatar of the user who applied the update that generated the notification.

• The relative time when the update was applied to the issue.

• The issue ID and summary. Tap to open the issue in single issue view.

• The set of changes that were applied to the issue.

• The list of subscription events that were used as criteria for sending the notification to your account.

You don't have the ability to change your notification preferences directly through the mobile app. These options are only available in the web client. To learn how to manage your notification settings, see Manage Email Notifications.

Knowledge Base

The Knowledge Base section of the app lets you view, edit, and author articles in the knowledge base.

The main screen shows you a list of articles in your favorite projects.

• Tap a project name to view the collection of articles that belong to the project.

• Tap an article to view its content.

The following options are available from the menu at the top of the main screen.

The following actions are available from the main screen in the knowledge base section of the app.

Viewing Articles

To view an article, locate the article that you want to read and tap its title in the list.

The following actions are available in this view.

Action	Description
Update article visibility	This control lets you restrict the visibility of the current article to selected subset of users and groups. When set to article readers, the issue is visible to any user who has the Read Article permission in the project that the article belongs to.
Add sub-article	Opens an empty draft that lets you write an article and save it as a sub-article for the current issue.

The following options are available from the menu at the top of the article view.

Option	Description
Share	Opens a dialog that lets you share the article using another app on your mobile device.
Copy article URL	Copies the article URL to the clipboard.
Add to favorites	Marks the current article as a favorite. For articles that are marked as favorites, you receive update notifications based on the your subscription settings for the Star tag. For articles that have already been added to your list of favorites, this option is replaced with the Remove favorite option. To learn more about subscriptions and subscription events, see Subscriptions.
Edit	Opens the article in edit mode.
Delete	Opens a dialog that prompts you to confirm whether you want to delete the current article.

Article Activity

The Activity tab displays information that is available in the article activity stream. The activity stream in YouTrack Mobile shows a list of changes that have been applied to the article and comments that have been posted to the article.

This view lets you add, view, and edit article comments.

Add a Comment

To add a comment to an article, switch to the Activity tab and use the input field at the bottom of the screen.

Tap the Reply link below an existing comment to mention the comment's author and quote the comment in your reply.

The following actions are available when adding a comment to an issue:

• Use the keypad to enter the comment text.

• Type the @ symbol to mention another user. Tap the desired username on the list to mention them in your comment.

• Tap the + icon to attach files to the comment.

• Tap the Up Arrow icon to post the comment to the article.

Edit a Comment

Tap the Edit link below a comment to edit it. When in the edit mode, you can change the comment text or attach new files to it.

Attach a File to a Comment

When you create or edit a comment, tap the + icon to attach files to it.

YouTrack Mobile supports attaching images and video files. You can either select a file from the photo and video gallery on your device or take a picture and attach it to the comment at once.

Settings

From the Menu view, you can connect to additional YouTrack servers or log out of YouTrack Mobile.

The following actions are available on this screen:

The following actions are

You also have access to view the logs for the mobile app. If you encounter problems while using the app, you can share this information with our support team.

Push Notifications

With YouTrack Mobile, you have the option to enable push notifications. When enabled, the notifications that are generated according to the settings in your YouTrack profile are sent to your mobile device.

When you receive a notification, tap it to open the related issue in the YouTrack Mobile app.

You can enable and disable notifications for YouTrack Mobile in the Settings menu on your mobile device.

Troubleshooting

Most users are able to install and start working with YouTrack Mobile in a matter of minutes.

• If your instance is hosted by JetBrains in the cloud, you should be able to connect without any problems.

• For self-hosted installations, there are a few known conditions that may prevent you from connecting to your server.

If you encounter any problems trying to set up the app and sign in to your YouTrack account, see if any of the following conditions apply to you.