Notification Templates

Last modified: 21 April 2023

Notification Templates provide you with tools to customize email and Jabber notifications to suit your user communication requirements. You can edit the default Freemarker-based templates: add your own subject, change the language, and tailor the message text.

The default notification templates present key components of each message in a format that is easy to scan in a message preview. Most recipients don't even need to open an email notification to stay up to date. The components in the email headers are also optimized so users can filter their inbox and collect YouTrack notifications in dedicated folders.

That said, the email client that you use in your organization might not present this information in a friendly way. To modify the format of your email messages, customize your notification templates.

You can modify the email messages that are sent by YouTrack by customizing your notification templates. These templates are available from the Notification Templates page, which is accessible from the Notifications tab on the Global Settings page.

Notification templates administration

The Notification Templates page displays a list of templates. Each item in the list can be expanded to view and edit the template components. Template components are actual Freemarker .ftl files that are used as "building blocks" for messages.