YouTrack Server
 
2025.1

Manage User Types

Last modified: 07 February 2025

With the Helpdesk solution in version 2023.1, YouTrack introduces user types. User types add another dimension to access management in helpdesk projects in YouTrack. Combined with roles and group memberships, user types give you more options to manage user access in YouTrack.

On the Users page, you can see the list of all users with their user types.

The list of all users with user types

Use the buttons on the right to select or deselect particular user types. For example, this helps when you need to see only the agents or filter out the reporters.

The list of all agents