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Prevent Unwanted Updates

Last modified: 12 June 2024

To block specific users from viewing or changing the values in a custom field, you have the option to make the field private. However, there are a few limitations to this solution. Users can either read and/or update all private custom fields in a project or none of them.

With workflows, you can prevent unwanted updates to changes in public fields. You can support a wide variety of update restrictions. For example:

  • Prohibit anyone but members of the QA team from changing the state for reported bugs from Fixed to Verified.

  • Mark an issue as Fixed only when the Spent time field is not empty.

  • Block users from changing the value for the Assignee field once an issue is resolved.