Hub
 

Request Password Changes

Last modified: 09 October 2024

As an administrator, you can require that specific users change their passwords. This action is available on the user profile page.

  • This operation applies to single user accounts. If you want to require password changes for all users, you can submit a password change request in the Hub authentication module. For more information, see Require New Passwords for Hub Logins.

  • The option to request a password change is only visible when viewing Hub accounts for other users. You won't see this option for your own account. If you want to change your own password, use the Reset password option on the login page.

  • The password change request only requires that the user change the password for the Hub account login. Passwords for logins from other authentication modules are not affected.

There are many cases where you might consider forcing a user to change a password. For example, you become aware that a user has shared the password for a Hub login with other members of the organization. You can force this user to change the password and encourage this user to keep this information private.

You might also encounter users who use the same password for everything. If there's a major security breach for another service and the passwords were compromised, forcing password changes can help keep your Hub accounts secure.

You also have the ability to request that all users change the passwords for their Hub logins. If you want to require that all users update their passwords, use this option instead. For more information, see Require New Passwords for Hub Logins.