User guide: Activating a license

Before you activate your JetBrains product, go through the following checklist to make sure you have everything necessary to successfully obtain a license.

Do you have the Toolbox Enterprise URL?

If you don't have the link, you can try using the automatic server discovery at step 4 of the activation instructions below. If that doesn't work, contact your administrator to get the link.

Is your product version 2021.1 or higher?

Activation via Toolbox Enterprise is not supported in earlier versions of JetBrains products.

Do you have your login credentials?

To obtain a license from Toolbox Enterprise, you'll need to log in through the authentication provider configured by your administrator. If in doubt about which credentials you should use, contact your administrator.

If you couldn't obtain a license, check this section for possible reasons.

• No matching licenses left on the server. You can get this message when Toolbox Enterprise doesn't have an available license for the product you're trying to activate. Contact your administrator.

• You are not allowed to use this product. This message means that your Toolbox Enterprise administrator has restricted your access to the product you're trying to activate. Contact your administrator.

• Please activate a product some minutes later. This error may occur immediately after you've disconnected a machine you no longer use on the My Licenses page of Toolbox Enterprise. Try activating your product again in a couple of minutes.