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2019.2
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  1. Getting Started
  2. Customize the Issues List

Customize the Issues List

Last modified: 17 December 2019

The Issues list shows a list of issues that match the search criteria that is defined in the search context and query. In the list view, you can customize the display to show information that is important to you or hide details that can become a distraction.

note

Experimental Feature

An updated version of the Issues list is currently available on an experimental basis. The information provided here applies to the classic version of the page. To learn about the changes that are available in the experimental version, see Redesigned Issues List.

Set the Level of Detail

The toolbar has an option that lets you set the level of detail for issues in the list.

Issues list detail setting

The following options are available:

Option

Description

Detailed view

Each issue is shown in a box. The following information is shown by default:

  • The issue ID.

  • The issue summary.

  • The list of tags that are attached to the issue.

  • The name of the user who reported the issue.

  • The first two to three lines of the description.

  • The month and date the issue was last updated. When you move the pointer over this field, the full date and time and the name of the user who updated the issue is shown.

  • The values currently set for each of the issue fields.

  • The presence of one or more attachments is indicated by the Icon attachment icon.

  • Any visibility restriction is indicated by the Icon visibility icon.

  • The number of votes for an issue. If you can vote for the issue, the Icon vote icon is enabled. The Icon voted indicates that you have already voted for the issue. You can click this icon to take your vote back.

  • The number of comments that have been added to the issue. If there are one or more comments, you can click the Icon comment icon to show them. You can also add a new comment in the expanded view. If there are no comments, you can click this icon to add a comment.

Compact view

This view displays the same information that is visible in the detailed view except for the issue description.

One-line view

Each issue is shown on a single line in the list. The view is restricted to show only the following information by default:

  • The value that is stored in the Priority field, represented as an icon.

  • The issue ID.

  • The issue summary.

  • The list of tags that are attached to the issue.

  • The presence of one or more attachments is indicated by the icon.

  • Any visibility restriction is indicated by the Icon visibility icon

  • The month and date the issue was last updated. When you move the pointer over this field, the full date and time and the name of the user who updated the issue is shown.

Tree view

This view displays the same information that is visible in the one-line view. Issues that are subtasks of parent tasks are nested in a tree structure. If an issue that matches the current search context is a subtask of an issue that is outside the current search context, the parent task is shown in a lighter color.

The following controls are available in all views:

Control

Description

Icon select

Select one or more issues in the list.

Icon star

Watch (star) an issue.

Icon expand

Expand the level of detail for a single issue.

Set Field Visibility

In addition to the level of detail, you can set the visibility of issue fields in the list. This option lets you hide issue fields that are not important to you and reduce visual clutter.

note

Experimental Feature

The experimental version of the Issues list uses an updated set of controls to set and change the visibility for custom fields. To learn how to customize field visibility in the experimental version, see Field Visibility Settings.

These settings only apply to your own account and do not affect the visibility of issue fields for other users.

To customize the issue fields that are shown in the list:

  1. Click the Visibility settings button.

  2. Select the fields you want to show in the list.

    note

    If you set the level of detail to one-line or tree view, the only fields you can select to show are Priority and Tag.

    Issue fields visibility

  3. Deselect the fields you do not want to show in the list.

  4. Click the Save button.

    • The list updates to show values for the selected fields.