YouTrack Server
 

Organize Articles

Last modified: 09 October 2024

The organizational structure of your knowledge base is a critical part of its success. Users are only able to take advantage of the information you publish if they are able to find it quickly.

One of the most common techniques for organizing content in a knowledge base it to separate the articles into sections that are relevant to specific user groups or target audiences. For example, you might include a section that is dedicated to onboarding new users, customers, or employees, and a separate section for administrators and experienced users.

No matter what your goal, YouTrack makes it easy to keep all your information neatly in place.