IDE Services 2024.3 Help

Activate IDE using License server

This section walks you through the process of obtaining a product license from IDE Services.

Before activation

Before you activate your JetBrains product, go through the following checklist to make sure you have everything necessary to successfully obtain a license.

Do you have the IDE Services URL?

If you don't have the link, you can try using the automatic server discovery at step 4 of the activation instructions below. If that doesn't work, contact your administrator to get the link.

Is your product version 2021.1 or later?

Activation via IDE Services is not supported in earlier versions of JetBrains products.

Do you have your login credentials?

To obtain a license from IDE Services, you will need to log in through the authentication provider configured by your administrator. If in doubt about which credentials you should use, contact your administrator.

Activating your IDE

  1. Open your IDE, making sure to use version 2021.1 or later.

  2. If you don't yet have a license, the activation dialog will appear straight away. If you don't see the dialog, select Help | Register to pull it up.

  3. In the activation dialog, select Activate <Your IDE Name> | License server.

    The license activation dialog in a JetBrains IDE
  4. Paste the IDE Services URL into the Server address field.

    Alternatively, you can click Discover Server. If your administrator has configured the automatic discovery, the IDE Services URL will appear in the field automatically.

  5. (Optional) Click Test Connection to confirm that IDE Services is available. Once your product connects to IDE Services, you will see the Connection successful message.

    The message indicating a successful connection to IDE Services
  6. Click Activate.

  7. Your browser will open and take you to the user authorization page.

    If the authorization page doesn't open straight away, click the link in the Authorization required message at the bottom of the dialog.

    The 'Authorization required' message in the activation dialog
  8. Enter your credentials and wait for the Authorization successful message to appear on the page.

  9. Return to your IDE. You will see your license information displayed in the activation dialog.

    The activation dialog showing the license information

    If you see the Activate button instead, click it once again to obtain a license.

  10. You're good to go! Click Continue to start using your IDE.

Troubleshooting

If you couldn't obtain a license, check this section for possible reasons.

  • No matching licenses left on the server. You can get this message when IDE Services doesn't have an available license for the product you're trying to activate. Contact your administrator.

  • You are not allowed to use this product. This message means that your IDE Services administrator has restricted your access to the product you're trying to activate. Contact your administrator.

  • Please activate a product some minutes later. This error may occur immediately after you've disconnected a machine you no longer use on the My Licenses page of IDE Services. Try activating your product again in a couple of minutes.

Last modified: 15 July 2024