FeedbackForm

Represents an online form used in a helpdesk project. Online forms provide customers with a web-based interface that they can use to submit inquiries, requests, or complaints.

Extends Channel.

Properties

Name	Type	Description
becomesRemoved	Boolean	Read-only. When `true`, the entity is removed in the current transaction. Otherwise, `false`. This property can become `true` only in on-change rules when the rule is triggered on the removal of an issue or an article. In the rule code, the `runOn` rule property must contain the `removal` parameter set to `true`. Available since 2017.4.37915 runOn: {removal: true}
isNew	Boolean	Read-only. When `true`, the entity is created in the current transaction. Otherwise, `false`. Available since 2018.2.42351
name	String	Read-only. The name assigned to a channel in a helpdesk project

Name

Type

Description

becomesRemoved

Boolean

Read-only. When `true`, the entity is removed in the current transaction. Otherwise, `false`. This property can become `true` only in on-change rules when the rule is triggered on the removal of an issue or an article. In the rule code, the `runOn` rule property must contain the `removal` parameter set to `true`.

Available since 2017.4.37915

runOn: {removal: true}

isNew

Boolean

Read-only. When `true`, the entity is created in the current transaction. Otherwise, `false`.

Available since 2018.2.42351

name

String

Read-only. The name assigned to a channel in a helpdesk project

Methods

findByExtensionProperties

static findByExtensionProperties(extensionPropertiesQuery)

Searches FeedbackForm by the extension properties query.

Available since 2024.3.43260

Parameters

Name	Type	Description
extensionPropertiesQuery	Object	The extension properties query.

Return Value

Type	Description
Set.<FeedbackForm>	The set of FeedbackForm entities found by the extension properties query.

Example

{
   property1: "value1",
   property2: "value2"
}

becomes

becomes(fieldName, expected)

Checks whether a field is set to an expected value in the current transaction.

Parameters

Name	Type	Description
fieldName	string	The name of the field to check.
expected	string	The expected value.

Return Value

Type	Description
boolean	If the field is set to the expected value, returns `true`.

canBeReadBy

canBeReadBy(fieldName, user)

Checks whether a user has permission to read the field.

Parameters

Name	Type	Description
fieldName	string	The name of the field.
user	User	The user for whom the permission to read the field is checked.

Return Value

Type	Description
boolean	If the user can read the field, returns `true`.

canBeWrittenBy

canBeWrittenBy(fieldName, user)

Checks whether a user has permission to update the field.

Parameters

Name	Type	Description
fieldName	string	The name of the field.
user	User	The user for whom the permission to update the field is checked.

Return Value

Type	Description
boolean	If the user can update the field, returns `true`.

is

is(fieldName, expected)

Checks whether a field is equal to an expected value.

Available since 2019.2.55603

Parameters

Name	Type	Description
fieldName	string	The name of the field to check.
expected	string	The expected value.

Return Value

Type	Description
boolean	If the field is equal to the expected value, returns `true`.

isChanged

isChanged(fieldName)

Checks whether the value of a field is changed in the current transaction.

Parameters

Name	Type	Description
fieldName	string	The name of the field to check.

Return Value

Type	Description
boolean	If the value of the field is changed in the current transaction, returns `true`.

oldValue

oldValue(fieldName)

Returns the previous value of a single-value field before an update was applied. If the field is not changed in the transaction, returns null.

Parameters

Name	Type	Description
fieldName	string	The name of the field.

Return Value

Type	Description
Object	If the field is changed in the current transaction, the previous value of the field. Otherwise, null.

required

required(fieldName, message)

Asserts that a value is set for a field. If a value for the required field is not set, the specified message is displayed in the user interface.

Parameters

Name	Type	Description
fieldName	string	The name of the field to check.
message	string	The message that is displayed to the user that describes the field requirement.

was

was(fieldName, expected)

Checks whether a field was equal to an expected value prior to the current transaction.

Available since 2019.2.55603

Parameters

Name	Type	Description
fieldName	string	The name of the field to check.
expected	string	The expected value.

Return Value

Type	Description
boolean	If the field was equal to the expected value, returns `true`.

Last modified: 7 November 2024