Deleted Items
Issues, tickets, and knowledge base articles aren't permanently removed immediately after being deleted by a user. Recently deleted items can be restored by an administrator through the Deleted Items feature in the Server Configuration Settings.
Deleted items aren't permanently deleted from YouTrack for approximately 14 days. Items appearing on the Deleted Items page can be permanently deleted before the YouTrack housekeeping permanently removes them.
Deleted Items List
The Deleted Items page displays all recently deleted items that have the option of being restored.
The list displays:
Item ID
Item summary or title
Date/Time the item was deleted
You can search for recently deleted items in the search filter by entering either the exact item ID or a string to match within the summary/title.
Restore Deleted Items
Deleted items are restored in the state they were deleted. All field values, links, and attachments are restored with a restored item.
To restore deleted items:
Click the View deleted items link under the Server Configuration tab in Global Settings.
A list of recently deleted issues, tickets, and knowledge base articles are displayed.
Select one or more items to restore.
Click Restore selected.
Click Restore all to restore all issues on the list.
Click Restore to confirm.
Permanently Delete Items
The Deleted Items feature can also permanently delete selected items. Items that are permanently deleted are removed from the database and no longer have the option of being restored at a later time.
To permanently delete items:
Click the View deleted items link under the Server Configuration tab in Global Settings.
A list of recently deleted issues, tickets, and knowledge base articles are displayed.
Select one or more items to permanently delete.
Click Delete selected permanently.
Click Delete to confirm.
This action cannot be undone.
Selected items that include attachments permanently delete the attachment as well.
The YouTrack database cleanup process and resource utilization monitor run asynchronously. This means that after an item is permanently deleted, the system may take up to several hours to sync and show freed space in the database.
Restored Item Records
After an item has been restored, a record of the action can be found in:
the issue, ticket, or article Activity Stream.
the The Notification Center of impacted users.
the Activity Feed widget if the Deleted/Restored issues setting is enabled.